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2-Year Warranty
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Custom & Bulk Orders
Service DescriptionFor Projects & Trade
M
My remote doesn’t work. No light, no response.

Remote doesn’t work

Dazuma®

Dear customer,

Thank you for purchasing our product. Please refer to the user manual for the remote control. Could you try replacing the remote control battery and testing it again?
Should you need any further information, please do not hesitate to contact us, we are here to help.
Best Regards,
Dazuma Service Team
[email protected]

W
Warranty terms?

Can you advise what are the warranty on these lights?
Thanks,
Jerry

Dazuma®

Dear customer,

Thank you for your interest in our products. You can rest assured about the after-sales support for this light: it comes with a one-year warranty.
Starting from the day the product is delivered to you, if there are any quality issues caused by non-external factors within one year (such as circuit malfunctions, abnormal light sources, or other original factory quality defects), we will provide efficient after-sales support in strict accordance with the warranty terms.

Dazuma Service Team

M
My remote doesn’t work. No light, no response.

How is it attached to the post?

Dazuma®

Dear customer,

Thank you for your interest in our products. Please refer to the following installation steps:
Unscrew the screws and take out the base plate.
Drill holes according to the hole spacing of the base plate.
Drive the expansion screws into the pre-drilled holes.
Insert the base plate and tighten the nuts.
Insert the lamp body into the base plate and tighten the screws.

Dazuma Service Team

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From everyday lighting to high-end statement pieces, Dazuma curates over 7,000 indoor, outdoor, and commercial lighting solutions. We also support B2B projects, custom designs, and complimentary catalog printing with featured Dazuma lighting.